Privacy Policy Information
Why we value your privacy
We take your privacy seriously. We will never use your personal information for any reason other than why you gave it, and we’ll never give anyone access to it unless we’re forced to by law.
What information we collect
On this website, we ask for your information to answer your specific enquiries. We will ask for your name, email (and on our contact page, your phone number) in order to respond to your enquiry.
Offline, we only store further information about you if you have purchased something from us; in which case, we collect your name, email address, phone number, and physical address, and keep this information for invoicing and for our business accounts.
Where we store your information
Information is held on our business computer, located at our gallery, which is password protected. We also use a third party (MailChimp) to send out our email newsletters – if you have signed up for our newsletter, your information will be saved on the MailChimp web servers, which can only be accessed securely with a password. Enquiries made on our website are delivered to us over email, and all of our our FJ & RD Story email accounts are accessed with mobile devices and our main computer at our premises. All email accounts are accessed securely and are password protected.
Cookies
Our website uses ‘cookies’ (a small piece of data stored on your computer by your web browser) – the use of cookies is widespread across the internet. We use cookies to improve visitors’ experience on the site, and allow authentication when logging into the website.
We also use the web tracking service Google Analytics, which reads and writes cookies in order to help us understand the traffic patterns to our website. Whilst Google Analytics helps us understand trends and patterns, it does not allow site visitors to be individually identified.
You can read more about cookies, and how to disable them here: http://www.allaboutcookies.org.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who has access to information about you
As we are a small family business, only a few people have access to any information we might hold about you. We do not share information with third parties.
The steps we take to keep your information private
All devices on which emails are stored are password protected.
All visits to our website are securely encrypted over https.
Our privacy officer & your rights
Richard story is responsible for the security of your information. You can contact him by email at enquiries@storyclocks.co.uk or by phone on 07899751446 You may contact us during business hours to find out what data we hold about you (if any) and may request it be updated or deleted as you wish – we will be happy to help.